How to order
We primarily use USPS and FedEx. Orders shipped with Economy service are typically delivered by USPS. We use two regional carriers called OnTrac & CDL for some of our orders shipping to the western (OnTrac) and eastern (CDL) portion of the United States.
If your order is shipping to a PO box address, final delivery will always be made by USPS regardless of which shipping type you choose.
Orders shipping outside of the US typically use DHL for Express orders, and local carriers (i.e. Canada Post) for Standard orders.
A few tips:
We are unable to send specific delivery information, such as “leave on the back porch” or “please deliver after 4 pm” to the carriers.
Deliveries normally occur between 8 am and 8 pm, but we are unable to request or guarantee a specific delivery time or window of time.
Packages delivered within the United States typically don’t require signatures unless they exceed $500 in value or they are custom-made and of high value.
No , We do not sell outside the US
Most orders leave our warehouse within 2 – 5 business days. Orders placed with Expedited or Express shipping will leave our warehouse even faster. We’ll email you tracking as soon as it’s available. Orders that are placed on weekends will not ship until at least the next business day.
Items that ship directly from the artist, are custom-made, or are on backorder will ship by the date indicated on the item page. We’ll also remind you throughout checkout and on your order confirmation email if you’ve chosen one of these items and what their expected ship date is.
During COVID-19 we’re seeing more carrier delays than usual, so we’d advise you to give yourself a bit of buffer time if you need an item or a gift to arrive by a certain date.
Just select contact us at the bottom of the website , fill out the request form , or email me directly : [email protected]
PO Box addresses:
We’re happy to ship your order to a PO Box!* Orders shipping to PO Boxes may initially be sent via FedEx but final delivery will be made by USPS. Please choose Economy, Standard, or Preferred shipping when shipping to a PO Box. Faster shipping options are not available.
*Certain customized items are not eligible to ship to PO Boxes and must be shipped to a physical address. If you’ve ordered a customized item that is ineligible for PO Box shipping, you will be notified via email by our Custom Orders Team.
APO / FPO and US Territory addresses:
Sadly, we are unable to ship to APO, FPO, or DPO addresses at this time. We are working towards a solution that will allow us to resume this type of shipping.
It’s especially painful for us to not be able to ship to APO, FPO, or DPO addresses. We have many employees who have served our country, and we appreciate the sacrifices of the men and women who are serving our country